Privacy Policy

We treat privacy seriously. This notice describes how Radiantcoastlodge gathers, processes and protects personal information belonging to guests and people who visit this site.

Last updated: 2026-07-19 · Effective immediately.

1. Who we are

Radiantcoastlodge ("we", "us", "our") runs the site at https://radiantcoastlodge.online/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For questions about privacy, write to [email protected].

2. Information we collect

We gather these kinds of information:

• Reservation details: name, address, contact information, payment data, dates of stay, dietary and accessibility preferences.
• Communication data: messages you send through our website, email or telephone.
• Website usage: IP address, browser, device, referring page, pages visited, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is handled solely to deliver and refine our services, which covers:

• To handle bookings, take payment and deliver the experiences you reserve with us.
• To reach you about your visit, issue confirmations and answer questions.
• To meet legal duties (tax records, anti-money-laundering, gaming licence requirements).
• To refine our site and offerings, using aggregated analytics that respect privacy.
• To deliver marketing messages only where you have given clear consent; you may opt out whenever you wish.

4. Legal basis (GDPR)

For people in the European Economic Area and the United Kingdom we depend on these grounds under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a secure, reliable website.

5. Sharing of personal data

We never sell personal data. It is disclosed only to: trusted vendors working for us (payment processors, booking systems, IT hosting) under written contracts; public authorities when the law demands it; and successors if the business is reorganised.

6. Cookies

This site relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. You may withdraw consent at any time by clearing browser storage for this domain.

7. Data retention

We keep reservation and accounting records for as long as tax and gaming-licence rules require (typically 10 years). Marketing data stays only while consent remains active. Server logs are removed within 30 days.

8. Your rights

Where local law allows, you may access, correct, erase, limit or object to how your personal data is processed, and you may request portability. To use any of these rights, contact [email protected]. You may also file a complaint with your local data protection authority.

9. International transfers

If personal data leaves the European Economic Area, we maintain adequate protection via Standard Contractual Clauses or comparable measures.

10. Children

This website is meant for adults aged 18 and over. We do not knowingly gather personal data from anyone under 16. If you think such data was submitted, contact us and we will remove it.

11. Changes to this policy

This policy may be revised periodically. The "Last updated" date near the top shows the version in force. Significant updates will be noted on this website.